Effective Date: January 6, 2025
Solixar Digital LLC ("we", "us", or "our") operates the Prospector's Helper mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your information when you use our App.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Display name (optional)
- Profile photo (optional)
Location Data
With your permission, we collect location data to:
- Show your position on the map
- Allow you to mark prospecting locations
- Display nearby mining claims and reference data
Location data is only collected when you are actively using the App. We do not track your location in the background.
User Content
We store content you create in the App, including:
- Markers and their coordinates
- Panning results and mining logs
- Photos attached to markers
- Notes and descriptions
Contacts (Optional)
If you choose to use the "Find Friends from Contacts" feature, we temporarily access your contacts to find other users. Contact data is processed locally and not stored on our servers.
Usage Data
We collect anonymous usage data to improve the App, including:
- App crashes and errors (via Sentry)
- Feature usage patterns
- Device type and operating system version
How We Use Your Information
We use your information to:
- Provide and maintain the App
- Sync your data across devices (if cloud sync is enabled)
- Enable sharing features with friends
- Process subscription purchases
- Send important service notifications
- Improve the App and fix bugs
Data Storage and Security
Your data is stored using:
- Supabase - Cloud database and authentication (hosted in the USA)
- Local Storage - Data is also stored on your device for offline access
We implement industry-standard security measures including encryption in transit (TLS) and at rest. Your password is securely hashed and never stored in plain text.
Third-Party Services
The App uses the following third-party services:
- Supabase - Authentication and data storage (Privacy Policy)
- RevenueCat - Subscription management (Privacy Policy)
- Sentry - Error tracking (Privacy Policy)
- Mapbox - Map rendering (Privacy Policy)
- BLM ArcGIS Services - Mining claims data (US Government public data)
Data Sharing
We do not sell your personal information. We may share your information only in these circumstances:
- With your consent - When you share markers with friends or make them public
- Service providers - With third-party services listed above, solely to operate the App
- Legal requirements - If required by law or to protect our rights
Your Data Rights
Accessing and Exporting Your Data
You can:
- Access your data - View all your data within the App
- Export your data - Export markers and results as CSV or PDF files
- Disable cloud sync - Keep data only on your device
- Revoke permissions - Disable location or contacts access in your device settings
Deleting Your Account
You can delete your account and all associated data at any time:
Option 1: In-App Deletion (Recommended)
- Open Prospector's Helper
- Go to Settings
- Scroll to the bottom and tap "Delete Account"
- Confirm your identity
- Your account and all data will be permanently deleted
Option 2: Email Request
If you cannot access the app, email support@solixardigital.com with the subject "Account Deletion Request" and include:
- The email address associated with your account
- Confirmation that you want to delete your account
We will process your request within 30 days.
What Gets Deleted
When you delete your account, the following data is permanently removed:
- Your profile and account information
- All markers you've created
- All mining results and panning logs
- All photos you've uploaded
- Friend connections and shared markers
- Notification history
- Push notification tokens
- Any other data associated with your account
This action cannot be undone. If you have cloud sync enabled, this also deletes your cloud backup.
Data Retention
We retain your data for as long as your account is active. After account deletion, we retain no personal data. Anonymous, aggregated analytics data (which cannot identify you) may be retained for product improvement purposes.
Children's Privacy
The App is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the App or sending you an email.
Contact Us
If you have questions about this Privacy Policy or your data, please contact us at:
Email: support@solixardigital.com
Company: Solixar Digital LLC